How do I request a payment?
Requesting Payments from the Client Queue
- Click the 3-dots next to the client's name in your queue
- Select Payment
- Enter the Amount and Reason for Visit (optional)
- Click Request payment
Requesting Payments During a Video Session
- Click the 3-dots inside the client's video window
- Select Payment
- Enter the Amount and Reason for Visit (optional)
- Click Request payment
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Can I request payments during a group session?
Yes! We make it convenient and simple for you to host a group session and request payments from individual clients any time during a session. Requesting Payments During a Group Session Click the 3-dots inside the client's video window Select Payment ...
Can I accept HSA and FSA payments?
Yes, as long as your Stripe account is set up properly with an applicable Merchant Category Code (MCC). Stripe classifies businesses based on Industry, for example: Autos Building Services Digital Products Education Entertainment And Recreation ...
Can I host a group therapy session?
Yes! You can join up to 16 participants from your client queue. Simply add clients to a call from your queue to begin a Group Session. Group Sessions on HIPAA LINK Ready to get started? Sign up for free Request a Demo
Session Counter
At the start of every session, your timer will begin to count upwards until the meeting ends. Your session timer can be found in the bottom toolbar. Tip: You can hide the timer any time by simply clicking on the clock icon. HIPAA LINK - Session Timer
How do I use Session Notes?
Session Notes is a convenient way for providers to type notes during any video visit. Then, those notes are made available for download at the end of the call. Typing Session Notes Click the Notes icon on the bottom right of the toolbar Next, start ...